We offer

The post of Office Support Agent (Local Agent, Group IV) in the Delegation’s Administration Section. The team consists of 8 people and there are occasional typical working hours. The team works closely with the Head of Delegation.

Under this post, the recruited person will be attributed functions depending on the needs of the Delegation, and on the changes of these needs. Upon recruitment, the successful candidate will occupy a specific job function as Office Support Agent – this job function may be changed in accordance with the needs of the Delegation. Under this job function the successful candidate will serve as technical and support staff to the Administration section dealing with incoming/outgoing calls, receiving visitors, registering and sending mail and coordinating the schedule of the Delegation’s drivers under the supervision and responsibility of the relevant Head of Section, performing other related duties in the interest of service, as required by Management.

The base salary will depend on relevant and verified employment experience, typically starting from KZT 431,018.  There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan.

The expected start date will be 1 May 2024. 

Minimum requirements / eligibility criteria (necessary for the application to be considered)

• Medically fit to perform the required duties;
• Enjoys civil rights and permits for employment under local law;
• Fluent in spoken and written English, Kazakh and Russian;
• Has minimum 1 year experience in performing similar tasks; 
• Has a secondary education diploma;
• Excellent computer skills and knowledge of Microsoft Office;

Assets / selection criteria (basis for awarding points to select the best applicant)

• Higher education or further training;
• Experience working for an international organisation or diplomatic mission;
• Knowledge of other EU languages

How to apply

Please submit your application, consisting of a cover letter and a detailed CV Europass format ONLY (https://europa.eu/europass/en/create-europass-cv) and a declaration of honour regarding the work rights and medical fitness (according to the template attached) via Delegation-Kazakhstan-Vacancies@eeas.europa.eu (Reference: Office Support Agent) no later than 22/04/2024, at 12:00hrs (Astana time). Only complete applications received on time via email will be considered.

The successful candidate will be subject to a medical check.

The process

After the deadline for applications, the eligible applications will be admitted to the Selection by the Committee set up for this purpose.

Depending on the number of applications received, successive phases of Selection may include shortlisting of candidates based on the assessment of the information provided in the cover letter and CV, practical testing (written) and interviews. At least 3 best candidates will be invited to the final interview.

Only candidates admitted to each successive selection phase will be contacted individually. The Delegation will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited.

The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments to the Delegation’s Administration via Delegation-Kazakhstan-Vacancies@eeas.europa.eu.