We are

The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organizations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy.

The EU Delegation to the Hashemite Kingdom of Jordan works in close coordination with the Embassies and Consulates of the 27 EU Member States. We are a fully-fledged diplomatic mission and represent the European Union in dealings with the Jordanian government in areas that are part of the EU’s remit.

We offer

The post of Administrative Assistant (Local Agent Group 2) in the Delegation’s Common Administrative Section. The team consists of 24 people and there are occasional atypical working hours.

Under this post, the recruited person will be attributed functions depending on the needs of the Delegation, and on the changes of these needs. The successful candidate will serve under the supervision and responsibility of the Head of Common Administrative Section, providing support, expertise and assistance in the administrative process of the protocol files for all expatriates and dependents, plus operational support for the organization support for VIP visits, in close collaboration with the local authorities, including the Royal Court.

Following main tasks and duties are currently required: 

• Liaison between the delegation and the national authorities (mainly the Ministry of Foreign Affairs and Expatriates) for all matters related to protocol matters;
• Draft of all correspondence relating to registration and other formalities for expatriate staff and dependents; follow-up with all relevant administrations (customs, Ministry of the Interior, Ministry of Labour, etc.);
• Organisation of VIP visits in close cooperation with national authorities, including, if necessary, the Royal Court;
• Maintenance of section administrative records (protocol procedures); classification, filing and recording of correspondence and documents;
• Advice on the procedures to be implemented to solve in a correct and fast way the particular files;
• External stakeholder relations regarding events and public affairs.

The base salary will depend on relevant and verified employment experience, typically starting from 1,771JOD.  There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurance and a retirement savings plan.

The expected start date will be 01 January 2024. 

Minimum requirements / eligibility criteria

• Minimum of secondary education degree (preferably bachelor);
• Minimum of 5 years of experience, including 2 years in tasks directly related to the job in an Embassy or international organization;
• Working knowledge (C2) of English and Arab 
• Right to residence and work in the Hashemite Kingdom of Jordan
• Excellent knowledge of computer applications Microsoft Office: Excel, Word.
• Ability to adapt to technological and software innovations.

Assets / selection criteria (basis for awarding points to select the best applicant)  

• Working knowledge in French (written, oral);
• Knowledge of the EEAS and/or EC applications

How to apply

Please submit your application, consisting of a cover letter, Europass format CV (the template can be found at http://europass.cedefop.europa.eu/documents/curriculum-vitae) and a declaration on honour regarding the good standing/work rights/medical fitness via the e-mail address Delegation-Jordan-Vacancy@eeas.europa.eu (Reference EUD Jordan / Post 354718 / Administrative Assistant- protocol affairs) no later than 14:00 (local time)

16 November 2023.

Only complete applications received on time via e-mail will be considered.

The successful candidate will be subject to a medical check and background check.

The process

After the deadline for applications, the eligible applications will be admitted to the Selection by the Committee set up for this purpose.

Depending on the number of applications received, successive phases of Selection may include shortlisting of candidates based assessment of the information provided in the cover letter, CV, practical testing and interviews. At least 2 best candidates will be invited to the final interview.

Only candidates admitted to each successive selection phase will be contacted individually. The Delegation will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited.

The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments to the Delegation’s Administration.