Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:

• A need for emergency travel documents;
• A serious accident or serious illness;
• Relief and repatriation in case of an emergency;
• Being a victim of crime;
• Arrest or detention;
• Death.

In Russia, 27 of EU Member States have a resident Embassy and Consulates. If you are an EU citizen in need of consular protection in Russia, please contact your resident Embassy/Consulate able to provide consular protection.

Please note that the EU Delegation Russia cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

• Following the travel advice issued by your country’s Foreign Ministry.
• When abroad, registering with your Embassy or Consulate and/or through dedicated platforms, if applicable.
• Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

For more information on consular protection, see the dedicated pages on the websites of the EEAS, the European Commission and the Council of the EU.

Contacts of EU Embassies and Consulates in Russia