EU Global Strategy

ICT Manager

13/06/2019 - 09:10
Local agents



The European Commission’s European Civil protection and Humanitarian aid Operations (ECHO), funds relief operations for victims of natural disasters and conflicts outside the European Union. For humanitarian aid, the Commission works with about 200 operational partners, including United Nation agencies, the Red Cross/Crescent movement and non-governmental organizations (NGOs). Aid is channelled impartially, straight to victims, regardless of their race, ethnic group, religion, gender, age, nationality or political affiliation.


The ECHO Regional Office in Amman, which is covering the ME region; is seeking to recruit one national staff to be based in Amman for the following position of:


ICT Manager

Reference: ICT 2019-03


As a part of the Jordan country team, the ICT Manager will oversee all ICT services in the ME region, ensuring that operation of systems and network administration (LAN, WAN and internet connectivity) is stable. This includes installation, configuration, maintenance, support and optimisation of all hardware, network, software and communication links. The ICT Manager will also solve the end-user software problems in a timely and accurate, and provide training to the end user when necessary.


The candidates for this position need to demonstrate the following criteria:



•               A relevant First level university degree or equivalent professional experience;


Knowledge and Experience:


•               Minimum of 5 years relevant experience at national or international level in ICT technical areas;

•               Good knowledge of ICT equipment and systems;

•               High-level skill in relevant software and hardware;

•               Previous experience with a multilateral or international organization is helpful but not mandatory;

•               Team-spirit;

•               Flexibility to travel to all the countries included in the region;

•               Ability and willing to work in a multi-cultural environment.



•               An excellent knowledge of English (verbal & writing);

•               An excellent knowledge of Arabic (verbal & writing).


Applications MUST include a cover letter, a detailed CV, academic and employment certificates.

Documents should be submitted through website until 26/06/2019 midnight Local Time Jordan at the latest. The vacancy reference must be clearly indicated in the subject line.


DG ECHO applies a policy of equal opportunity. Our recruitment policy is based on respect for diversity, maintaining the gender balance, as well as the balance between professional and private life, and support for training and developments opportunities.

This is a local posting for nationals open to other residents of Jordan with a valid work and residence permit. The contract is initially for one year with the possibility of renewal subject to a 6 months’ probationary period. As an indication, the monthly basic salary is on average approximately JOD 1,647 which corresponds to 5 years relevant work experience. The salary will be adapted according to the exact duration of relevant professional experience supported by a work certificate. In addition to this, the employee will also receive disability/retirement allowance, 13th month salary, family allowance as well as a medical coverage.

Only the short-listed candidates will be contacted. Candidates who will not have been contacted by 30/09/2019 should consider that they have not been selected.  Any form of canvassing, soliciting or influencing will be treated as grounds for disqualification.


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