In order to prepare them for this role and make their daily job easier, the European External Action Service's Strategic Communication Division provides a training course and workshop. This activity is always organised back-to-back with the EU Open Day. This year's course was held in the EEAS Headquarters and experts from the EEAS, the European Commission and the European Parliament shared their experiences in web design, developing a narrative and establishing a campaign, in addition to showing how to shoot videos with a mobile phone.
As in previous years, the training was well received by the PR officers from CSDP missions and operations. In addition, a few places were offered to specialised staff from EU Member States, who had the opportunity to exchange views with colleagues from missions and operations.