European Union External Action

EEAS Call for Expression of Interest IT – Information Systems Assistant – Developments BA.BS.3 - Information technology

26/02/2021 - 16:08
Temporary agents

EEAS Call for Expression of Interest for the recruitment of one Temporary Agent under Article 2(b) of the Conditions of Employment of Other Servants (CEOS) – The deadline for submitting applications is 19/03/2021.


The European External Action Service (EEAS), which supports the work of the High Representative in defining and implementing an effective and coherent foreign policy of the European Union. The EEAS supports his tasks of conducting the EU's Common Foreign and Security Policy and chairing the Foreign Affairs Council. It also supports the High Representative in his capacity of Vice President of the Commission. The EEAS works in close cooperation with Member States, the Council and relevant services of the European Commission.

The Digital Solutions Division is made of several teams dealing with Infrastructure & Support, Development of Information Systems, and Budget and Administration. It counts 45+ statutory posts and subcontract part of his activities to external contractors (Helpdesk & First line Support, Second and third line support, WAN management, Developments, etc.).

The Infrastructure Section is composed of 25 officials and 100+ intra-muros experts.

The Operations team in the Infrastructure Section is covering the daily operations, installation, support, troubleshooting, evolution,… of the ICT infrastructure including (non-exhaustive list) one central helpdesk and specific teams dealing with Servers, Storage and Backups, End Points, Network and Security, Proximity teams, etc.


We offer a job of Information Systems Assistant – Developments to support EEAS application development activities both at Headquarters and at EU Delegations levels.

As an Information Systems Technical and Security Standards Assistant, you will inter alia:

  • Participate defining standards and guidelines to improve the quality and the maintainability of the information systems delivered, and to improve the development process itself,
  • Contribute defining reference applications skeletons for the development teams,
  • Participate in controlling compliance to the standards defined,
  • Ensure technology watch, as well as participating in selecting tools and technologies for the development teams,
  • Provide technical support to the IT Division colleagues (i.e. application server configuration, server management, software architecture, secure coding, etc.).
  • Contribute to standard PM²@EEAS or Agile@EEAS or SCRUM@EEAS artefacts like vision documents, use/test cases, system specifications, etc., and ensure quality of delivered artefacts in line with standards defined,
  • Contribute to the governance of the information systems architecture and portfolio of applications.

The job is a key position for an experienced technical Information System officer looking for a dynamic working environment and challenging projects within a friendly, motivated, organised and supportive team. We offer easy access to training facilities to improve skills and to keep staff at the top of technology and methodology evolutions. Main working language is English.


We are looking for a dynamic and service-oriented colleague with a solid technical computer science background. In addition to demonstrating very good analytical, drafting and organisational skills, the successful candidate will be pro-active and be able to follow the required procedures on an autonomous basis. The ability to build and maintain good human relations within the teams and with our internal customers is essential.

The selected candidate should demonstrate significant experience within medium to large Information Systems' projects. Particular experience in mastering technologies of the market (e.g. J2EE, .Net, etc.) as well as good knowledge of service-oriented architecture, web services, and Enterprise Architecture principles is a strong asset. A proven ability to manage and co-ordinate several processes simultaneously are important. Excellent oral and written command of English is essential.


The vacancy is to be filled in accordance with the conditions stipulated under the Conditions of Employment of Other Servants of the European Union (CEOS)1, in accordance with EEAS Decision ADMIN(2015) 20 on the engagement and use of temporary agents

The successful candidate will be offered a contract as Temporary Agent under Article 2(b) of the Conditions of Employment of Other Servants (CEOS) at the grade of AST7.


Candidates must meet ALL of the following general and specific conditions on the closing date for online applications:

  • Be a national of one of the EU Member States and enjoy full rights as a citizen;
  • Meet any obligations imposed on him or her by the laws concerning military service;
  • Provide the appropriate character references as to his suitability for the performance of his duties;
  • Have the capacity to work in languages of the CFSP (English and French, in writing and orally). Both languages are required in the performance of the duties. The command of one language must be at minimum C1 level (Language 1 — thorough knowledge) and the command of the other one must be at minimum B2 level (Language 2 — satisfactory knowledge).
  • Secondary education attested by a diploma giving access to post-secondary education, followed by at least 7 years’ professional experience directly related to the nature of the duties; OR Relevant professional training followed by at least 7 years’ professional experience directly related to the nature of the duties.


  • Have a solid technical background in the field of Software Development Projects covering development of medium to complex business multi-tier web Information systems, in information systems architectures, in project risk management as well as artefacts quality control and audits;
  • Have a solid technical knowledge in several of the following fields: web development (HTTP+HTML 5+CSS 3+JS), development environments (J2EE, Vue.js, PhP7 and Laravel/Symphony), Relational database management systems (Oracle, MySQL, SQL and PL/SQL), continuous integration and continuous deployment, Windows and Linux shells (Bash, PowerShell),
  • Have good knowledge of IT governance principles and pertinent professional experience in project management methodologies (i.e. PM², Prince2, etc.), agile Software development Methodologies (RUP, SCRUM, etc.), and Gantt/PERT diagrams practice and software tools;
  • Have strong drafting, communication and analytical skills combined with sound judgement;
  • Experience of working in a team in multi-disciplinary and multi-cultural environment,
  • Have a very good knowledge of the English language (reading, speaking, and writing).


  • Have an academic and/or technical background in ICT technologies commonly used within the EU Institutions, and in particular to these used at the EEAS,
  • Knowledge and/or professional experience in Atlassian development lifecycle tools;
  • Any technical certification in the matters described above, delivered by a market recognized institution and/or instance;

would be strong assets.


The selection procedure will take place in three different and successive steps:

1. Expression of Interest

Expressions of interest should be sent by e-mail to the following functional mailbox

For the purposes of the e-mail application, this post will appear under the subject of the email:

"Application 2020-2-EoI-HQ (AST)-TA2b-AST7-BS3-IT Information Systems Assistant – Developments -240877”

Such an expression of interest must be accompanied by

Applications may be submitted during the period from 09/02/2021 to 19/03/2021 at 12:00 midday (Brussels time). Please note that the only way to submit an application is using the on-line system.

For correspondence concerning the selection procedure, please use the following email address (the e-mail must have in the subject the following title: " 2020-2-EoI-HQ (AST)-TA2b-AST7-BS3-IT Information Systems Assistant – Developments -240877”

2. Pre-selection

The selection panel will make a pre-selection on the basis of the qualifications and the professional experience described in the CV and motivation letter.

3. Selection

The candidates who have passed the pre-selection step will be invited for an interview so that the selection panel can evaluate these candidates objectively and without prejudice on the basis of their qualifications, professional experience and linguistic skills. Additional specific written or oral tests might be organised by the panel.


The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse

backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential.

Candidates with disabilities are invited to contact ( in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1d.4 of the Staff Regulations.


The selected candidate will be recruited as temporary agents under Article 2(b) of the Conditions of Employment of Other Servants (CEOS), in accordance with EEAS Decision ADMIN(2015) 20 on the engagement and use of temporary agents

The selected candidate will be required to undergo a medical fitness examination in accordance with Article 13 of the CEOS.

Candidates shall have a valid Personnel Security Clearance (PSC) allowing them to access information classified at the level “SECRET UE/EU SECRET” or will be required to undergo the corresponding security vetting in accordance with the EEAS security rules3. In case the successful candidate does not obtain his or her PSC, his or her engagement will be terminated.

In case of positive results on the medical fitness examination and after assessment of the PSC conditions, the candidate will be offered a contract as Temporary Agent, Grade AST-74for a duration 4 years renewable only once for another 2 years.

All member of the temporary staff shall serve initially a nine-month probationary period in accordance with Article 14 CEOS.

PLACE OF EMPLOYMENT: Brussels, Belgium

POST AVAILABLE: immediately


Thierry GIJSELINCK – Operation Manager (+32 2 5484 6348)


The closing date for submissions is 23/02/2021 at 12:00 hours (Brussels time) - Deadline extended to 19/03/2021 at 12:00 hours (Brussels Time).


1 Staff Regulations of Officials (SR) and the Conditions of Employment of Other Servants of the European Union (CEOS). For reference, see

2 Your personal data will be processed in accordance with Regulation (EC) 2018/1725. The privacy statement is available on EEAS webpage:

3 In accordance with the Decision of the High Representative of the Union for Foreign Affairs and Security Policy of 19 September 2017 on the security rules for the European External Action Service, ADMIN(2017) 10, OJ C 126, 10.4.2018, p. 1,

4 The basic salaries offered by the EU institutions are set out in Article 66 of the Staff Regulations. The current level, can be accessed via the link:

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