European Union External Action

EEAS Vacancy Notice: Contract Agent FGII - Administrative Agent in the Strategic Communications Division - EEAS Headquarters - Job n° 201803

20/11/2019 - 11:51
Contract agents

Please send your CV and cover letter (with your EPSO CAST number) to by 6 December 2019. 

We are:

The European External Action Service (EEAS) supports the work of the High Representative in defining and implementing an effective and coherent EU foreign policy. The EEAS supports her tasks of conducting the EU's Common Foreign and Security Policy and chairing the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice President of the Commission with regard to her responsibilities within the Commission in the external relations field including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with Member States, the Council and relevant services of the European Commission.

The EEAS Strategic Communications Division leads the European Union's communication on Foreign Affairs and Security Policy, as well as its external action more broadly. It provides around-the-clock professional support to the HR/VP in all her public diplomacy activities. This includes integrated communication campaigns and media relations, web-based communication and social media, speeches, articles, graphic design and audio-visual materials. The communications team provides tailor-made communications guidance and support to the EU's network of 142 Delegations and offices around the world, as well as to the EU's Common Security and Defence Policy missions and operations, and is responsible for allocating and ensuring proper control of communications budgets both at headquarters and in the field. It is also responsible for internal communications to EEAS staff.

We propose:

A Contract Agent FG II position of administrative agent to be based within the EEAS Communications team. The Contract Agent will work with the Head of Division and the Deputy Head of Division and will be responsible for providing administrative and logistical support of the team.

Functions and duties:

We are looking for a dynamic, flexible and proactive colleague with good communication and organizational skills, with a developed sense of service. The assistant should be able to quickly adapt to a new working environment and be a good team-player. The successful candidate should have good computer skills with a sound knowledge of the standard IT applications and administrative procedures. He/she will be entrusted with the following main tasks:

  • provide efficient secretarial and logistical support;
  • carry out various administrative tasks such as correspondence and diary-keeping, filtering telephone calls, filing and ordering supplies;
  • assist with organisation of public, networking and outreach events;
  • document management: deal with the registration of incoming and outgoing correspondence, including in Ares;
  • organize missions of staff using MIPS application;
  • organize meetings and events;
  • co-ordinate the creation, keeping up to date and retrieval of  documents and data in the appropriate files or IT databases;
  • ensure the preparation of briefing files, speeches, etc;
  • co-ordinate and authorize translation requests;
  • provide occasional support to the Stratcom team on related administrative and events' organisation issues.

Eligibility criteria:

Candidates for this contract agent II post should:

  • (i) have passed a valid EPSO CAST in a valid FG for this post or
    (ii) be registered in the EPSO Permanent CAST in a valid FG for this post
  • have a level of post-secondary education attested by a diploma or a level of secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of three year;
  • have the capacity to work in languages of CFSP and external relations necessary for the performance of their duties. Knowledge of other EU languages would be an asset;
  • be a national of one of the Member States of the European Union and enjoy full rights as a citizen.


  • Proven experience in the secretarial field. Experience in the field of external relations will be an asset;
  • sound computer skills (MS Office) and good knowledge of standard administrative procedures. Knowledge of  IT tools used in EU institutions  (ARES, MIPS, Sysper) will be an asset;
  • ability to perform multiple tasks and adjust to changing priorities and respect deadlines;
  • very good knowledge of oral and written English and/or French;
  • previous experience in EU institutions and/or EU Delegations would be an asset.


Brussels, Belgium


The successful candidate will be required to undergo security vetting if (s)he does not already hold security clearance to an appropriate level (EU SECRET), in accordance with the relevant security provisions.


Contract agent position (Function group II); renewable contract for a maximum duration of 6 years (with a valid CAST exam).


Deadline for sending application. 

Please send your CV and cover letter (with your EPSO CAST number) to by 6 December 2019. 

The selection panel will make a pre-selection on the basis of the qualifications and professional experience described in the CV and motivational letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post.

The candidates who have been preselected will be invited for an interview by a selection panel. The panel will recommend a shortlist of candidates for a final decision by the Authority Empowered to Conclude Contracts of Employment. The Authority may decide to interview the candidates on the final shortlist before taking this decision.

Interviews will be scheduled January 2020.

Starting date: Early 2020 in EEAS Headquarters

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