Practical information

Consular protection for EU citizens in Indonesia

A must-read for EU citizens travelling to or living in Indonesia

13.06.2022 Press and information team of the Delegation to INDONESIA and BRUNEI DARUSSALAM

You are an EU citizen in Indonesia?

Learn more about your right to consular protection and how you can benefit from it in Indonesia.

Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:

A need for emergency travel documents;
A serious accident or serious illness;
Relief and repatriation in case of an emergency;
Being a victim of crime;
Arrest or detention;
Death.

In Indonesia, 21 EU Member States have a resident Embassy.

You are an EU citizen in need of consular protection in Indonesia?

You can contact your resident Embassy/Consulate able to provide consular protection.
If your EU Member State has no resident Embassy/Consulate able to provide consular protection in Indonesia, you can turn to another EU Member State for consular protection.
There are specific arrangements for your consular protection if you are from Lithuania, Luxembourg, Malta, and Slovenia (see consular protection contacts).

Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

You can find contact details of the resident EU Member States Embassies/Consulates who can provide consular protection as well as existing arrangements between EU Member States for consular protection in Indonesia in the list below.

Please note that the EU Delegation in Indonesia cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

Following the travel advice issued by your country’s Foreign Ministry.
When abroad, registering with your Embassy or Consulate and/or through dedicated platforms, if applicable.
Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

For more information on consular protection, see the dedicated pages on the websites of the EEAS, the European Commission and the Council of the EU.

Austria

Austrian Embassy

Address: Jalan Diponegoro 44, Menteng, Jakarta Pusat 10310, Indonesia

Tel: +62 23554005
Fax: +62 31904881

Email: jakarta-ob@bmeia.gv.at

Website: https://www.bmeia.gv.at/en/austrian-embassy-jakarta/

Belgium

Embassy of Belgium

Address: Deutsche Bank Building, Jl. Imam Bonjol No.80, Menteng, Jakarta Pusat 10310, Indonesia

Tel: +62 213162030

Email: jakarta@diplobel.fed.be

Website: https://indonesia.diplomatie.belgium.be/en

Bulgaria

Embassy of the Republic of Bulgaria

Address: Jalan Imam Bonjol 34-36, Jakarta Pusat 10310, Indonesia

Tel: +62 21 390 40 48 / +62 21 391 31 30

Fax: +62 21 390 40 49

Emergency hotline: +62 81296000691

Email: consular.jakarta@mfa.bg / embassy.jakarta@mfa.bg

Website: https://www.mfa.bg/en/embassies/indonesia

Croatia

Embassy of Croatia

Address: Menara Mulia-Suite 2801, Jl. Gatot Subroto Kav. 9-11, DKI Jakarta 12930, Indonesia

Tel: +62 21 525 7822 / +62 21 525 7611 / +62 816 869 435

Fax: +62 21 520 4073

Website: https://mvep.gov.hr/id/en

Cyprus

Embassy of the Republic of Cyprus

Address: Menara Astra, 38th Floor, Jl. Jenderal Sudirman Kav 5-6, Jakarta 10220 Indonesia

E-mail: cyprusinjakarta@mfa.gov.cy

Emergency Tel: +357 99 660 129

Website: www.mfa.gov.cy

Czech Republic

Embassy of the Czech Republic

Address: Jl. Gereja Theresia 20, Menteng, Jakarta 10350, Indonesia

Tel: +62 8119245663 / +62 8119245664

Fax: +62 21 3904078

Email: jakarta@embassy.mzv.cz

Website: https://www.mzv.cz/jakarta/en/index.html

Denmark

Embassy of Denmark

Address: Menara Rajawali, 25th Floor, Jl. DR Ide Anak Agung Gde Agung, Kawasan Mega Kuningan, Jakarta 12950, Indonesia

Tel: +62 (21) 866 55100

Fax: +62 (21) 576 1535

Email: jktambconsular@um.dk / jktamb@um.dk

Website: https://indonesien.um.dk/en

Estonia

Estonian Honorary Consul

Estonian Honorary Consul in Jakarta

Operating region: Special Capital District of Jakarta

Mrs. Adriana Sri Lestari

Address: Jl. Pinang Emas III/17, Pondok Indah, Jakarta 12310, Indonesia

Tel: +6221 7082 8803, +6221 7666 060

Email: consulate.estonia.jkt@gmail.com

Website: http://www.consulateestoniajakarta.com

Estonian Honorary Consul in Denpasar

Operating region: Bali Island and Province of East Java

Mr. Bharat Ghansham Advani

Address: 15, Tuban Plaza (Amardeep), Jalan Bypass Ngurah Rai, 8031 Tuban – Bali, Indonesia

Tel: +62 81 198 7111, +6221 384 8156, +62 83 119 620 274

Email: bharat@consul-estonia.or.id, shanti@consul-estonia.or.id

Estonian Embassy in Singapore

Ambassador Mr. Priit Turk

Address: #07-01, 260 Orchard Rd (The Heeren), 238855 Singapore

Email: Embassy.singapore@mfa.ee

Website: http://singapore.mfa.ee

If Hon. Consuls and Embassy in Singapore are not available EE citizens can contact any EU MS Embassy present in Jakarta

Finland

Embassy of Finland

Address: Menara Rajawali 9^th, Jl. Mega Kuningan Lot 5.1, Kuningan, Jakarta 12950, Indonesia

Tel: +62 212 939 3000

Fax: +62 215 761 631

Email: sanomat.JAK@gov.fi

Website: https://finlandabroad.fi/web/idn/frontpage

France

French Embassy

Address: Jalan MH Thamrin no. 20, Jakarta Pusat 10350, Indonesia

Tel: +62 2355 7600

Fax: +62 2355 7601 / 59

Email: contact@ambafrance-id.org

Website: https://id.ambafrance.org/-Indonesia-

Germany

Embassy of the Federal Republic of Germany

Address: Jalan M. H. Thamrin No. 1, Jakarta 10310, Indonesia

Tel: +62 21 39 85 50 00

Fax: +62 21 390 17 57

E-mail: info@jaka.diplo.de

Website: https://jakarta.diplo.de/id-en/embassy

Greece

Embassy of Greece

Address: Plaza 89,12th floor,Suite 1203, JL. Rasuna Said, kav. X-7 No 6, Jakarta, Indonesia

Tel: +62 5272471 / 5207776 / 5207761

Fax: +62 5222819 / 5207753

Emergency tel: +62811102170

E-mail: grcon.jrt@mfa.gr / gremb.jrt@mfa.gr

Website: https://www.mfa.gr/jakarta

Hungary

Embassy of Hungary

Address: Jl. Rasuna Said Kav. X/3 Kuningan, Jakarta 12950, Indonesia

Tel: +62 21 520 3459

Fax: +62 21 520 3461

E-mail: consulate.jkt@mfa.gov.hu / mission.jkt@mfa.gov.hu

Website: https://jakarta.mfa.gov.hu/eng

Ireland

Embassy of Ireland

Address: World Trade Centre 1 L-14, Jl. Jend. Sudirman kav. 29-31, Jakarta 12920, Indonesia

Tel: +62 21 280 94300

Fax: +62 21 521 1622

Emergency tel: +62 21 280 94300

Website: https://www.dfa.ie/irish-embassy/indonesia/

Italy

Embassy of Italy

Address: Jl. Pangeran Diponegoro No.45, Menteng, Jakarta Pusat 10310, Indonesia

Tel: +62 21 31937445

Fax: +62 21 3193 7422

Email: consolare.jakarta@esteri.it

Website: https://ambjakarta.esteri.it/ambasciata_jakarta/it/

Lithuania

Represented by Hungary

Luxembourg

Represented by Belgium

Malta

Represented by Austria

Netherlands

Netherlands Embassy

Address: Jalan HR Rasuna Said Kav.S-3, Jakarta 12950, Indonesia

Tel: +62215248200

Mobile phone/Whatsapp: +316 8238 8055

Fax: +62215200734

Email: jak@minbuza.nl

Website: https://www.netherlandsworldwide.nl/countries/indonesia/about-us/embassy-in-jakarta

Poland

Embassy of the Republic of Poland

Address: H.R. Jl. Rasuna Said Kav.X Blok IV/3, 12950 Jakarta, Indonesia

Tel: +62 21 25 25 938 / +62 21 25 25 938 / +62 21 25 25 939

Emergency tel: +62 855 7800231

Fax: +62 21 25 25 958

Email: dzakarta.amb.wk@msz.gov.pl / dzakarta.amb.sekretariat@msz.gov.pl

Website: https://www.gov.pl/web/indonesia-en

Portugal

Embassy of Portugal

Address: Jl. Indramayu no. 2A, Jakarta Pusat 10310, Indonesia

Tel: +62 21 31908030

Emergency tel: +62 8118333777

Embassy: jakarta@mne.pt

Website: https://jacarta.embaixadaportugal.mne.gov.pt/en/

Romania

Embassy of Romania

Address: Jl. Teuku Cik Di Tiro 42 A, Menteng, Jakarta Pusat 10310

Tel: +62 21 3900489

Fax: +62 310 62 41

Emergency tel: +62 811 1216 283

Email: jakarta.consul@mae.ro / jakarta@mae.ro

Website: http://jakarta.mae.ro

Slovakia

Embassy of Slovakia

Address: JI. Prof. Mohammad Yamin SH, 29, 103 10, Jakarta, Indonesia

Tel: +62 213101068

Fax: +62 213101180

Email: cons.jakarta@mzv.sk / emb.jakarta@mzv.sk

Website: https://www.mzv.sk/web/jakarta-en/

Slovenia