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The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, technical and financial cooperation, and working with global organizations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an Embassy. 

The EU Delegation to the Arab Republic of Egypt in Cairo works in close coordination with the Embassies and Consulates of the 27 EU Member States. It is a fully-fledged diplomatic mission and represents the European Union in its partnership with Egypt.

We offer

A post of Office Support Agent (Local Agent Group 4) in the Delegation’s Cooperation Section. The Section consists of 29 people and there are occasional atypical working hours. 

Under this post, the recruited person will be attributed functions depending on the needs of the Delegation and on the changes of these needs. The successful candidate will serve under the supervision and responsibility of the Head of Cooperation, providing assistance to the Governance and Social Inclusion Team in planning, execution and follow up of the logistical and secretarial aspects related to the activities of the team.

The following main tasks and duties are currently required:

• Ensure the registration, distribution and dispatching as well as internal circulation of documents and correspondence in conformity with internal control procedures.

• Support administrative aspects of the section management, including leave monitoring, training, mission planning and others.

• Support the Team Leader in all administrative matters as required.

• Keep up to date the contacts directory and the mailing list of the Team.

• Back-up secretaries of the Cooperation Section during their absences.

• Assist the Team Leader and the Programme Managers of the team in:

• Preparing documents and files related to the Team's projects portfolio, such as letters, reports, contracts, and follow-up on internal circulation process and with external partners;

• Performing secretarial support tasks for the Team Leader and the Programme Managers of the Section, in particular by following their agenda, making transport arrangements, making telephone calls, filtering calls and visitors, filing, typing letters and notes, and copying documents etc.;

• Ensuring the proper application and use of several management tools, such as project and contract list, project plans, events calendar, etc.;

• Initiating mission orders and claims, including travel arrangements, hotel reservations and car movements;

• Translating simple documents (English into Arabic or vice versa);

• Updating the Outlook calendar of the Team.

• Assist in the planning and preparation of meetings, workshops, seminars and any other event in the framework of the Section responsibilities and the overall tasks of the Delegation.

• Organise internal meetings, including logistical arrangements and taking of minutes.

• Organise, follow-up and produce whenever requested minutes of meetings handled by the Team, such as Donor Partners Groups or internal meetings with EUMS. 

The base salary will depend on relevant and verified employment experience, typically starting from EUR 685, payable in Egyptian Pounds based on the infor euro rate of the month of payment.  There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan. 

The expected start date is 01/08/2025. 

Minimum requirements / eligibility criteria (necessary for the application to be considered):

• High school degree;

• Being trained as Office Support Agent from on the job experience of at least 2 (two) years.

• Excellent knowledge (C2  level in CEFR) of English and Arabic (written and spoken);

• Excellent knowledge of Office applications (notably MS WORD, EXCEL, …);

• Right to residence and work in Egypt (if no Egyptian national, please add a copy of your residence visa and work permit in your application).

Assets / selection criteria (basis for awarding points to select the best applicant): 

• University level education;

• Experience of working in a team in multi-disciplinary and multi-cultural environment;

• Previous professional experience in one of the Member States of the European Union;

• Knowledge of other EU language(s);

• Excellent computer skills and knowledge of office software and IT tools;

• Performing high professional standards with regards to reliability, confidentiality, personal integrity, loyalty and flexibility;

• Having the capacity to focus on priorities and to organize work to deliver on time; 

• Teamwork fluency and capacity to work under pressure;

• Having the capacity to communicate clearly and concisely (orally and in writing);

• Having a good understanding of the values and of the mission of the European Union and the role of the EU Delegation to Egypt.