Delegation of the European Union to Armenia

New e-tools developed with EU assistance for better governance

15/02/2018 - 07:28
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E-tools presentation event

Two new e-tools developed with the EU support to assist better governance in Armenia. provides a quicker response mechanism for complaints raised by citizens, organisations and other stakeholders. helps to send applications, requests or complaints to state agencies and receive online answers.

On 9 February the Head of the EU Delegation to Armenia, Ambassador Piotr Świtalski participated in and spoke at the “E-Participation Tools in the Ministry of Justice” presentation event: ‘The main purpose of these activities is to help Armenians benefit in their daily lives; we are moving forward in that regard. For the European Union, this is a very pleasant occasion, as these projects put Armenia at the forefront of the international community in introducing these innovative tools’.

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