Delegation of the European Union to Albania

National Communication and Awareness Manager

27/06/2019 - 16:55
Local agents

Employer:          CBS Creative Business Solutions

Location:            Tirana

Type:                           Fulltime

Expected Duration:    34 months

Reference number:      



The National Communication and Awareness Manager will work as part of the implementation team for the EU-funded ‘Food Safety Project’ that commenced in January 2019 and will continue until the end of 2022.

The project is being implemented by an experienced international partnership led by the Food Safety Authority of Ireland (FSAI) and three partners - the Irish Department (Ministry) of Agriculture, Food and the Marine (DAFM), the Finnish Food Safety Authority and Creative Business Solutions (CBS).  The project aims to achieve three major results within the food safety, veterinary and phytosanitary systems in Albania: (i) Organisational reform and human resource development (ii) Public awareness and communication regarding food safety (iii) Support progress towards EU standards and integration.

General Scope of the Position

The project is now looking for a highly motivated, talented and innovative communications specialist to join our team.  We are looking for a person who has a proven background in the development of communication strategies, communication planning and delivery. A team-player, with a deep understanding of the communications landscape in Albania and the ability tackle the complexity of food safety communication in an accessible, factual and engaging manner.  The appointed person must be able to understand consumer, commercial and public sector perspectives of food safety. 

We are looking for someone who can work across both internal and external communication strategies, strengthen fact-based consumer understanding of food safety matters, find ways of engaging all actors in the food system towards a common objective of strengthened food safety in a balanced and fair manner.  This is a demanding but exciting opportunity for someone who is passionate about communications and who can use their talent and creativity to address the fundamental topic of food safety.

Duties & Responsibilities

  • As part of The Food Safety Project team, act as the key focal point for the design, planning and delivery of project-supported communications activities to support increased awareness, knowledge and transparency in relation to food safety;
  • Work at a senior level with project partners to provide internal and external communications capacity-building across strategy, planning, implementation and impact measurement;
  • Conceptualise and propose multi-platform and integrated engagement strategies;
  • Build sustainable and effective mechanisms to support dialogue between national agencies, consumers, food business operators, organisations and other actors in the food safety system;
  • Provide technical and quality oversight to project appointed-designers and publishers (print and online) in the development of communication tools and resources;
  • Take responsibility for the organisation and delivery of project-supported events to enhance food safety communication.


Skills and Qualifications

  • Advanced university degree in communications or equivalent experience in a professional communications environment;
  • Experience in the development of communication strategies and campaigns;
  • The ability to write compelling proposals with budgets and implementation plan for project-support communication activities;
  • The ability to engage credibly at a senior/leadership level with key actors in the food safety system, to establish credibility and independence;
  • Confident public-speaker and experience with TV and radio;
  • Good understanding of digital communication platforms, portals, websites and social media.
  • A team player with the ability to work credibly and respectfully across senior experts, colleagues, senior government staff and leaders;
  • Be willing to travel outside of Tirana in support of project activities;
  • Understanding of agriculture and food industry in Albania would be an advantage;
  • Highly proficient in Microsoft Office (Outlook, Word, Excel, and Power Point);
  • Excellent command of English language both writing and speaking.


How to Apply

Interested applicants should submit a brief cover letter and a current resume before July 08th 2019 to and include ‘Communication and Awareness Manager’ in the subject line.

CBS recruits on and equal opportunities basis.


About Food Safety Authority of Ireland (

The Food Safety Authority of Ireland (FSAI) was established under the Food Safety Authority of Ireland Act, 1998. This Act was enacted in July 1998 and came into effect on 1st January 1999.  The principal function of the Food Safety Authority of Ireland is to protect consumers by leading a collaborative food safety community to continuously raise food standards and create a culture of excellence.  The Authority is a statutory, independent and science-based body, dedicated to protecting public health and consumer interests in the area of food safety and hygiene. It comes under the aegis of the Minister for Health.


About Finnish Food Authority (formerly known as EVIRA)

The Finnish Food Authority works for the good of humans, animals and plants, supports the vitality of the agricultural sector, and develops and maintains information systems. The Authority operates under the Ministry of Agriculture and Forestry, and its head office is located in Seinäjoki.  Authority employs almost one thousand experts and professionals in 20 locations. The Authority operates under the Ministry of Agriculture and Forestry.


About CBS (

Creative Business Solutions (CBS) is a business consulting and project implementation organization. It implements development projects in Albania with a spill-over effect in the Western Balkans. CBS has established expertise in Agriculture, Access to Finance, Technology, Green Energy and Tourism etc.  It employs more than 35 professionals through a head-office in Tirana and four local branches covering all geographic areas of Albania. CBS partners with international donors including USAID, Sweden, EU, and other international partners.


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