Office Support Agent

24.04.2024 Expiring soon
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We are

The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organizations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy.

 

The EU Delegation to the Arab Republic of Egypt, Cairo, works in close coordination with the Embassies and Consulates of the 27 EU Member States. We are a fully-fledged diplomatic mission and represent the European Union in dealings with the Egyptian government in areas that are part of the EU’s remit.

 

We offer

A post of Office Support Agent (Local Agent Group 4) in the Delegation’s Cooperation Section. The team consists of 29 people and there are occasional atypical working hours.

Under this post, the recruited person will be attributed functions depending on the needs of the Delegation, and on the changes of these needs. The successful candidate will serve under the supervision and responsibility of the Head of Cooperation, providing assistance to the Governance and Social Inclusion team in planning, execution and follow up of the logistical and secretarial aspects related to the activities of the team.

 

The following main tasks and duties are currently required:

 

·         Ensure the registration, distribution and dispatching as well as internal circulation of documents and correspondence in conformity with internal control procedures

·         Support administrative aspects of the section management, including leave monitoring, training and mission planning, and others as well as Team Leader in all administrative matters as required.

·         Keep up to date the contacts directory and the mailing list of the team.

·         Back-up other secretaries of the Cooperation section during their absences.

·         Assist the Team Leader and Programme Managers of the team in:

·         Preparing documents and files related to the team's project portfolio, such as letters, reports, contracts, and follow up on internal circulation process and with external partners.

·         Performing secretarial support tasks for the Team Leader and Programme Managers of the Section, in particular by following their agenda, making transport arrangements, making telephone calls, filtering calls and visitors, filing, typing letters and notes, and copying documents etc.

·         Ensuring the proper application and use of several management tools, such as project and contract list, project plans, events calendar, etc.

·         Initiating mission orders and claims, including travel arrangements, hotel reservations and car movements.

·         Translating documents (English into Arabic or vice versa).

·         Updating the Outlook calendar of the team.

·         Assist in the planning and preparation of meetings, workshops, seminars and any other event in the framework of the section responsibilities and the overall tasks of the Delegation.

·         Organise internal meetings, including logistical arrangements and taking of minutes.

·         Organise, follow up and produce when requested minutes of meetings handled by the Sector such as Donor Partners Groups or internal meetings with EUMS.

 

The base salary will depend on relevant and verified employment experience, typically starting from EGP 14,889.  There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan.

 

The expected start date is 01/07/2024. 

 

Minimum requirements / eligibility criteria (necessary for the application to be considered)

·         High school degree;

  • Being trained as junior Secretary either through specialised education or from on the job experience of at least 3 (three) years.

·         Excellent knowledge (C2  level in CEFR) of English and Arabic (written and spoken);

·         Right to residence and work in Egypt (if no Egyptian national, please add a copy of your residence visa and work permit in your application).

 

Assets / selection criteria (basis for awarding points to select the best applicant)

·         University level education;

·         Experience of working in a team in multi-disciplinary and multi-cultural environment;

·         Previous professional experience in one of the Member States of the European Union;

·         Knowledge of other EU language(s);

·         Excellent computer skills and knowledge of office software and IT tools;

·         Performing high professional standards with regards to reliability, confidentiality, personal integrity, loyalty and flexibility;

·         Having the capacity to focus on priorities and to organize work to deliver on time;

·         Teamwork fluency and capacity to work under pressure

·         Having the capacity to communicate clearly and concisely (orally and in writing);

·         Having a good understanding of the values and of the mission of the European Union and the role of the EU Delegation to Egypt.

 

Category
Local Agent
Deadline
How to apply?

How to apply

 

Please submit your application, consisting of a cover letter in English and a Europass format CV in English (please see https://europa.eu/europass/en/create-europass-cv) to DELEGATION-EGYPT-HR@eeas.europa.eu mentioning in the subject line the reference Family Name-First Name-Office Support Agent-COOP no later than 17hrs (GMT+2) on 11/05/2024.

 

Only complete applications, received on time via DELEGATION-EGYPT-HR@eeas.europa.eu, will be considered.

 

The successful candidate will be subject to a medical check, background check and will be requested an updated judicial record extract.

 

The process

 

After the deadline for applications, the eligible applications will be admitted to the Selection by the Committee set up for this purpose.

 

Depending on the number of applications received, successive phases of selection may include shortlisting of candidates based on the assessment of the information provided in the cover letter and the Europass format CV; practical testing and interviews. 3 best candidates will be invited to the final interview.

 

Only candidates admitted to each successive selection phase will be contacted individually. The Delegation will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited.

 

The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Committee, but address your questions and comments to the Delegation’s Administration.