Export Helpdesk for developing countries

The Export Helpdesk is an online service developed by the European Commission, to facilitate market access for the developing countries to the European Union. It is a free and user friendly service that provides relevant information required by the exporters interested for supplying the EU market. The Export Helpdesk was created in 2004 as a single point of access for online information about exporting to Europe.

The Export Helpdesk provides information about:

Requirements and taxes

  • requirements you must meet to import to and market goods in the EU
  • internal taxes applicable in every EU country
  • product-specific legal or market requirements.

Import tariffs

  • import duties
  • preferential regime which applies to your country
  • preferential and non-preferential tariff quotas
  • import licences
  • anti-dumping measures

Preferential arrangements

  • EU’s main trade agreements with developing countries
  • documents that must accompany your exports
  • rules of origin exporters must meet.

Trade statistics

  • trade flows between the EU and third countries by year and for any product (group) with a 2- to 8-digit code
  • imports and exports - expressed in value and/or quantity or supplementary quantity (litres, pieces, etc.).


  • trade authorities (EU and national)
  • international trade bodies
  • market places and business directories
  • voluntary and private standards.

Furthermore, enterprises or other interested parties may lodge a specific question of interest on the Export Helpdesk web site: http://exporthelp.europa.eu or on the e-mail address exporthelp@ec.europa.eu

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